Frequently Asked Questions

  • How to Order-Go to Shop on our website, the shop has different products and brands. Add your products to your cart and check out following the checkout instructions.
  • Please allow 5 working days for delivery, no queries or e-mails regarding shipping will be answered before this time.
  • We use couriers for shipping, so we will need a home or work address where there is someone during the day to collect the parcel.
  • Please track and trace your own parcel or phone the couriers, once we sent you the couriers name and tracking number. No e-mails will be answered regarding this.
  • If you tracking number is not showing on the courier’s system, please wait a day or two as we sometimes post after the cut off time or they pick up too late.
  • We only post Monday's to Thursday’s, not on Friday’s, Saturday’s, Sunday’s or Public Holidays.
  • We do not accept responsibility for parcels if details are wrongly supplied or filled in.
  • Shipping only available in South Africa.
  • We do not ship to PO Boxes or Post Office.
  • EFT payments can take up to a few hours to reflect.

Still Have Questions?

If you still have questions, send a message to us so we can answer.

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